Policies

Privacy Policy for Luminaire USA LLC

At Luminaire USA, accessible from www.luminaireusa.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Luminaire USA and how we use it.

1. Information We Collect

We may collect the following types of information:

  • Personal information (e.g., name, email address, mailing address, phone number) when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
  • Automatically collected data, such as your IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

We may use the information we collect for:

  • Personalizing your experience and improving our website to serve you better.
  • Processing transactions quickly and securely.
  • Sending periodic emails regarding updates, new products, promotions, or other company news.
  • Responding to customer service requests and support needs.

3. How We Protect Your Information

We implement various security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. These measures include but are not limited to encryption, firewalls, and secure server environments.

4. Cookies

We use cookies to enhance your experience on our site, gather general visitor information, and track visits to our website. You can choose to disable cookies through your browser settings, but some features of the site may not function properly if you do so.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless required by law or to protect our rights, property, or safety.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Your Consent

By using our site, you consent to our website privacy policy.

8. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.

9. Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Luminaire USA LLC

Website: www.luminaireusa.com

Email: support@luminaireusa.com

Phone: (971) 317-8941 

User Data Deletion Policy for Luminaire USA LLC

At Luminaire USA, we respect your privacy and are committed to providing transparent information about how we collect, use, and manage your data. This User Data Deletion Policy outlines your rights to request the deletion of your personal information and the procedures we follow to process such requests.

1. Right to Request Deletion

You have the right to request the deletion of your personal data that we collect, store, and process, subject to certain exceptions as required by law.

2. Types of Information Subject to Deletion

Upon your request, we will delete your personal information from our systems, including:

  • Name, email address, mailing address, and any other personally identifiable information.
  • Account information, purchase history, and preferences.
  • Cookies and tracking data that identify you across sessions.

3. How to Request Data Deletion

To request the deletion of your personal data, please contact us through one of the following methods:

Please provide sufficient information to verify your identity and the specific data you wish to have deleted.

4. Processing Your Request

Once we receive your deletion request:

  • We will confirm receipt of your request within 14 business days.
  • We will verify your identity to ensure the security of your data.
  • We will review your request and delete your personal information within 14 business days, unless an exception applies.

5. Exceptions to Data Deletion

There are certain situations where we may retain your data, even after a deletion request, as required or permitted by law, including but not limited to:

  • Completing ongoing transactions or orders.
  • Complying with legal obligations, such as tax, regulatory, or financial record-keeping.
  • Resolving disputes, enforcing our agreements, or protecting our legal rights.

6. Impact of Data Deletion

Please note that once your data is deleted:

  • You will lose access to any accounts, order history, or preferences tied to the deleted data.
  • You may not be able to restore your account or recover past transactions.
  • Any services requiring personal data may no longer be available.

7. Contact Us

If you have any questions about this Data Deletion Policy or need assistance with a deletion request, please contact us at:

Luminaire USA LLC

Website: www.luminaireusa.com

Email: support@luminaireusa.com

Phone: (971) 317-8941

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